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Why Fonzer Fully Commits to AI Telephony: The Story, Drivers, and Strategy Behind Transcriptions and Virtual Assistants
Fonzer is built on a love for user-friendly telephony and the ambition to make business communication smarter, more human, and future-focused. In this interview, founders and partners Kristof Dedeyne and Ben Holemans tell how it all started, why they focus so hard on AI features, and where Fonzer wants to go.
How Service Companies Make Every Call Count with Smart Cloud Telephony and AI Voicebot for Planners, Reception and On-Call
Service companies today don't waste any calls with smart cloud telephony and an AI voicebot as a digital colleague. Especially planners, reception and on-call service benefit from time savings, focus and customer satisfaction.
Smart queues in your telephony: how queues improve customer experience (without extra stress for your team)
Queues on the phone aren't the problem. Poorly set up queues are. When you set them up smartly, queues suddenly become a powerful tool to improve your customer experience and let your team in Belgium and the Netherlands work calmly and efficiently.
VoIP without worries: the biggest technical pitfalls and how Fonzer solves them
Many companies switch to VoIP and then encounter noise, stuttering conversations or phones that "just don't do anything". With the right approach, these are not insurmountable problems, but predictable technical pitfalls that you avoid in advance.
VoIP: how it started and why it's more important than ever
VoIP emerged from experimental internet calling in the 1990s and is now the backbone of modern business communication. As remote work, cloud software, and AI have become the norm, VoIP is now more relevant than ever for SMEs seeking smarter and more flexible calling solutions.
AI in Legal Practice: how Lawcloud and Fonzer truly make the difference
Law firms struggle daily with time-consuming administration, but smart AI integrations finally offer relief. Lawcloud and Fonzer work exclusively together to fully integrate telephony, case management and billing – with respect for privacy and attorney-client privilege.
More Customer Contact, Less Hassle: Accelerate Your Growth with Fonzer's Smart Integrations
Start your day with a smile and a phone call: many organizations find it so convenient when Fonzer works with their favorite CRM and ERP systems. Turn customer contact into a well-oiled machine with complete integration.
The ROI of AI Transcriptions in Customer Contact
The ROI of AI transcriptions in customer contact is impressive: companies save time and money, deliver faster and better customer contact, and finally get the chance to banish those mysterious employee scribbles to the archive of the past for good.
How AI Helps Insurance Brokers Increase Their Productivity
Discover how a modern insurance broker uses Fonzer and BrokerCloud AI to increase productivity, customer satisfaction and commercial strength. This is an inspiring example of digital transformation in action.
Why AI is Transforming the Future of Business Telephony
Discover how AI drives the future of business telephony. Learn everything about transcription, virtual assistants and smart calling, and improve customer experience and efficiency with Fonzer's innovative platform.